Salesperson Position at Creative Enclosures
Purpose of Position: to acquire and retain long term, quality clients for the company by converting company generated leads and personal leads generated into sales through the execution of our lead generation, lead conversion, sales and customer service systems.
Entrepreneurial Work:
Recommend to management appropriate ideas for improving and systematizing any aspect of my position (or any other aspect of Creative Enclosures). And, assist in the development and implementation of those ideas. This could include ideas on marketing, selling, production management, office administration, etc.
Technical Work:
Continuously develop/improve sales skills through reading, training, seminars and application of what is learned
Understand proper construction methods in order to estimate and sell jobs at
documented costs
Maintain in good condition all sales tools in my position
Follow documented system for lead control
Follow documented procedures for sales calls and sales presentations
Set necessary sales appointments (second calls, etc.) and keep office informed of
schedule changes and additions as per documented system
Follow-up on all leads that have been assigned as per documented systems
Canvass all neighborhoods for new leads that I have sold jobs in
Give completed estimates to sales manager to review before scheduled sales call
Complete all necessary forms and paperwork as per documented systems so the
production department can produce the project efficiently and accurately
Meet with Production Manager to review new projects
Attend and participate in the pre-construction conferences for new projects when
requested by your manager.
Maintain ongoing relationship with customer during construction and follow-up with
customer after job completion as per documented system
Complete lead/sales report on lead slip for each appointment and assigned lead
Perform anniversary inspections on all projects that you have sold on 1 st and 2 nd
anniversary in order to assure customer satisfaction and generate additional sales
Constantly prospect for new customers by working company database, asking for
referrals, canvassing, attending Business After ours, etc…
General Standards:
Below is a list of all quantity, quality and behavior standards for which all team members are
responsible for:
Pleasant, friendly, professional and empathic attitude must be conveyed when assisting
prospects, customers, team members, vendors and suppliers at all times.
All work will be performed according to company policies and procedures, as well in the
spirit of Creative Enclosures, LLC’s Strategic Objective and USP.
All oral and written communication directed internally and externally will be clear, concise
and of the highest professional caliber
All telephone calls and messages will be handled as per company policy and procedures.
The telephone will always be answered after the second ring. And, is never allowed to
ring three times
All responsibilities associated with my position requires an action-oriented approach
The company that I work for is like a martial arts practice hall. A place that I can go to
practice being the best I can be. The true combat in the practice hall is not between one
person and another as most people believe it to be, The true combat in a martial arts
practice hall is with the person within myself
Integrity, intention, commitment, empathy, vision, respect
Our company has been helping homeowners live better at the same address and assisting our team members in achieving their own personal and professional goals since 1988. During these 34 plus years we have worked continuously every week without cold weather shut downs or layoffs. Our company and team of professionals is rooted in fair, honest treatment of each other, our customer’s and their projects. We get pride and satisfaction from creating spaces that offer years of happiness to our customers. Our team members enjoy the input they have into projects, the recognition for a job well done and being part of a growing, learning team.
We are looking for a new player to help us continue to win on each and every project!!! Share with us what you love about the “Home Services” business and we can see if we are a fit for our mutual growth and development.